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Case Study: CRM at Slough Borough Council

“The project went live without a ripple - and that is the true measure of success with IT. The Connection Point team worked with the business community and internal IT resource to produce a first class result.”

Judith Davids, Assistant Director Customer Services and IT, Slough Borough Council

Case Study: CRM at Calderdale Metropolitan Borough Council

“The implementation was first class. It was very cost effective, was delivered on time and on-budget. The effort that the team from Connection Point Technology put into this project was exemplary. We wanted expertise rather than labour and Connection Point Technology delivered exactly what we needed. This partner is as good as I have ever seen – this was the first time we’d worked together – and I would definitely recommend them.”

John Heron, Director of Projects, Calderdale Metropolitan Borough Council

Case Study: Front office integration at Slough Borough Council

“Integration provides an opportunity for improving customer service and reducing cost. Connection Point Technology have demonstrated an approach and capability to realize these benefits within a short timescale, which would be of interest to anyone with a complex integration requirement.”

Paul Butler, eGovernment Partnership Manager, Slough Borough Council
White paper: Visualise Generate Method for Process Integration

“The Connection Point tools were an essential ingredient in crossing the divide between a technical SOA programme and a process change that the business could immediately grasp.  I think the tools and approach used by Connection Point are a significant advance and helped a great deal in the presentation of complex business case.”

Mark Large, Director of IT, Great Ormond Street Hospital.